Contact Poundland Customer Service
Poundland Phone Numbers and Emails
Customer Service:
-
+44 121 568 7000
General Info:
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+44 333 234 1877
Poundland Emails:
How to Contact Poundland Customer Service?
Poundland Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Poundland Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Poundland is 441215687000. 95% of consumers used this number to address their issues and concerns.
The average hold time is from 3 to 5 minutes. The longest wait times are on Tuesday and Monday, while the shortest are on Sunday.
Be prepared for the call as Poundland may ask you for the following information to identify you as a customer: nothing, address or zip code or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Poundland Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Poundland is 441215687000. 95% of consumers used this number to address their issues and concerns.
The average hold time is from 3 to 5 minutes. The longest wait times are on Tuesday and Monday, while the shortest are on Sunday.
Be prepared for the call as Poundland may ask you for the following information to identify you as a customer: nothing, address or zip code or first and last name.
People call Poundland mainly because of request for information, product/ service, shipping and delivery.
22% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Poundland is customer.relationsonline@poundland.co.uk. 96% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Poundland Website:
Poundland Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours (BST):
Monday – Friday: 9:00am – 5:00pm
Mailing Address:
Attn: Returns
Unit 8 Parkway, Pacific Avenue
Wednesbury WS10 7WP
Fax:
How Good is Poundland's Customer Service?
Summary of Poundland Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Poundland?
Shipping and Delivery Question:
- “Missing delivery”
- “Late delivery”
- “No delivery”
Request for Information Question:
- “About my online order”
- “Check online order”
- “About a staff member”
Product/ Service Question:
- “Complaint”
- “I can't seem to buy a mobile scooter”
- “Missing products”
Payments and Charges Question:
- “I have been over charged for some solar lights they charged me twice for one set of lights”
- “Over paid perks voucher”
- “Wrong billing address”
Website/ Application Question:
- “Your Poundland app is not working.”
Return/ Replace Question:
- “Incorrect delivery address”
Employment Question:
- “Job application”
Activation/ Cancellation Question:
- “To cancel order”
Other Question:
- “Having problems with app”
- “Italian ground coffee has disappeared from numerous shops”
- “Donation for school fair raffle”
Compare Poundland Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
