Poundland
Poundland Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Poundland has 2.5 star rating based on 18 customer reviews. Consumers are mostly dissatisfied.
20% of users would likely recommend Poundland to a friend or colleague.
- Rating Distribution
Pros: Cheap, Money off items, Price.
Cons: Bad behaviour, Dont get vouchers in post, I would never shop in the store again.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Poundland has 2.5 star rating based on 18 customer reviews. Consumers are mostly dissatisfied.
20% of users would likely recommend Poundland to a friend or colleague.
- Rating Distribution
Pros: Cheap, Money off items, Price.
Cons: Bad behaviour, Dont get vouchers in post, I would never shop in the store again.Recent recommendations regarding this business are as follows: "Excellent after service once they knew about my delivery they apologised and refunded me excellent customer service", "ITS A VERY BAD SHOP", "just don't use the its a scam don't trust any on line go store pay cash u no what u gettin", "Don't bother", "Get machines in order".
Most users ask Poundland for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Privacy and Data Security. Consumers are not pleased with Customer service and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews
Order received in terrible condition
Milky bars broken/disinfectant leaking but contained in protective bad box open and items were battered
User's recommendation: Excellent after service once they knew about my delivery they apologised and refunded me excellent customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost property
Tried calling 6 times but ended up being cut off.
Kept calling them but repeatedly got cut off. Obviously they did not want to take my call. Its a disgrace.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRubbish machines in =Poundland. Missing points
I visit =Poundland in Sheffield mant times the last two times Iost points due to machine fault don't other using there machines it's not worth it there points are ending soon anyway I was told bye staff
User's recommendation: Don't bother
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
I could not get my points on machine has machine was not. Working so disgusting lost many points due to this machine error
User's recommendation: Get machines in order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |EXCLUEDED FROM LEAMINGTON SPA STORE
do not go in the pound shop at all avoid that shop
VERY GOOD INDEED HOW IT WAS DEALT WITH
Dear Poundland, I have been excluded from the Poundland store here in Leamington Spa for stating a humorous quotation from my Oxford Dictionary of Humorous Quotations. As today is the 31st of July, it's been a month I have been banned from the store, and they are trying to wreck the year 2025 for me.
So before we reach the 31st of December 2025, I expect to be let back into the store. From Robin.
- Rubbish
Preferred solution: Apology
User's recommendation: ITS A VERY BAD SHOP
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStaff member seen buying drugs in uniform
I would like to complain about a member of staff you have working in Kettering, Northamptonshire, called Danielle Lilley. On a few accounts, I have seen her buying drugs in her work uniform. I do not think that is very appropriate.
Preferred solution: sort there staff out
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy can I not change item if wrong from poundland
When I want to exchange an item it doesn't matter what it is they will not change it I find this very bad service
User's recommendation: Make sure you don't want to exchange anything
No order number or nothing for plastic shed i ordered
i have order a plastic shed 15ft_8ft on 27 july at pounland What the money took from my bank account was company called Jinhong trade pte.ltd wanted to know if its fruad Or do they do delivery for poundland all got is order received but no order number I be very greatful if u can let know please
User's recommendation: just don't use the its a scam don't trust any on line go store pay cash u no what u gettin
Resolved: Complaint
Not happy because the line was closed.
I am not happy with one of your stores, in Roman Road , Bow E3. One of the staff member was rude to my relative who is showing signs of dementia.
She went to the store by accident to return a feather duster , which was not bought at the store .
The staff member of Asian origin in Asian attire with a black head scarf, had spoken rudely to her.
I support my sister because she needs help and support with shopping etc. she regularly shops at this store between 4-5 days a week.
Mrs Sophina Prestidge
User's recommendation: Not a good experience
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStore is useless
I bought 200 pounds' worth of Steam cards today. They don't work.
I took them back to the store in Scunthorpe town centre. The staff there were so rude, they didn't even help to check them or look at them. The cards were activated through the till but didn't work when I tried them.
They said the cards were already used and not working properly. I'm not happy.
- I would never shop in the store again
Preferred solution: Full refund
User's recommendation: Avoid poundland
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Refund request
Company fixed the issue and I have been provided with apology. Emailed them to request cancellation of our order and full refund to avoid escalation complaints to head office.
We have not received the delivery and DPD have advised they tried to deliver but we were not in.
This is now the second day they have not delivered the items and they HAVE NOT come to the property as we have been here for 2 days waiting for the delivery.
Refund in full requested as we travel back to Wales at the weekend and are therefore not in a position to have any other option.
User's recommendation: Do Not Purchase ONLINE as DPD unreliable
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have been over charged for some solar lights they charged me twice for one set of lights
Manager rang me to say to sort it out
When to buy some solar lights bought 2 sets and was changed for 3 at £5 each which should of cost me £10 but I was charged £15 I didn't realise until I was on the bus home when I checked the receipt so they owe me £5 (k.obee)
User's recommendation: Check your receipt
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have been over charged for some solar lights they charged me twice for one set of lights
I was over charged for solar lights I bought 2 sets and was changed for 3 which means you owe me £5 the woman on the till scanned one set twice (kimobee)
User's recommendation: Always check your receipt
E-commerce Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHello there Can you please let me know when the...
Hello there Can you please let me know when the fish bowls are back in stock Thank you Elaine My email is ec70@***.com
I would like to thank the manager
I would like to thank the manager of the Gloucester branch of Poundland the ladies name was ann she phoned me and asked me to go in to the shop and she would give me a refund or another set of lights she was very helpful and pleasant can't thank her anough k obee
User's recommendation: Always check your receipt
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can't seem to buy a mobile scooter
My bank has said they have stopped pay ment but 2000 some foreign currency has been taken out but my basket says its empty were do I stand now
User's recommendation: Don't deal with cowboys
Companies Similar to Poundland
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.